Activate Password or Username Recovery at Login Screen

Password & Username recovery can be activated on all Foxbright supported websites aside form clients using LDAP to manage user credentials.

1. From the configuration menu, select Advanced Settings>Application Settings.
2. Use the category dropdown to filter to Forgot Password Settings.
3. Changing the ForgotPasswordResetEnabled and ForgotUsernameRetrievalEnabled settings to 'True/Yes' will enable the respective feature. Either or both can be activated.
4. Editing the ForgotPasswordEmailSubject or ForgotUsernameEmailSubject will change the subject for the email sent to the user to retrieve their credentials.
5. Contact Foxbright Support with questions or if issues are encountered.

Note: Staff accounts must have an email address associated with their account to retrieve usernames or passwords.